Copernicus Marine In Situ TAC, Key Performance Indicators (KPI): Synthetic information to users on the quality of the product and of the service
Type | Report | ||||||||
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Date | 2011-07-13 | ||||||||
Language | English | ||||||||
Author(s) | Copernicus Marine in situ TAC | ||||||||
Contributor(s) | Whede Henning, von Schuckmann Karina, Pouliquen Sylvie![]() |
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DOI | 10.13155/76297 | ||||||||
Publisher | Copernicus Marine In Situ TAC | ||||||||
Version | V3.0 | ||||||||
Abstract | This document is the specification of Copernicus in situ TAC (Thematic Assembly Centre) Key Performance Indicators (KPIs). KPIs are quantifiable performance indicators used to define success factors and measure progress toward the achievement of the organisation/system goals. They can be defined as an item of information collected on a regular interval to track the performance of a system. Hence, KPIs are important pointers to the functioning of a system and keeping track of them is one aspect of quality control (QC). KPIs should be seen as:
A central theme of the definition of KPIs is the need to adapt performance indicators to the particular circumstances of the systems and procedures involved. Quality indicators need to be robust, i.e. show continuity in time. They need to be easy to implement, automate and to permit a delivery on a regular basis. They need to allow an easy access for the user, and hence to be characterized by clarity and readability. The main criteria for KPI definition within the INS TAC include:
The aim is to provide the user information on the three different validation steps, i.e. RTQC, quarterly assessment and delayed mode assessment. |
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