Copernicus Marine In Situ TAC, Key Performance Indicators (KPI): Synthetic information to users on the quality of the product and of the service

Type Report
Date 2011-07-13
Language English
Author(s) Copernicus Marine in situ TAC
Contributor(s) Whede Henning, von Schuckmann Karina, Pouliquen SylvieORCID, de Alfonso Alonso-Munoyerro Marta, Perivoliotis Leonidas
DOI 10.13155/76297
Publisher Copernicus Marine In Situ TAC
Version V3.0
Abstract

This document is the specification of Copernicus in situ TAC (Thematic Assembly Centre) Key Performance Indicators (KPIs).

These KPIs are publicly online: http://www.marineinsitu.eu/monitoring

KPIs are quantifiable performance indicators used to define success factors and measure progress toward the achievement of the organisation/system goals. They can be defined as an item of information collected on a regular interval to track the performance of a system. Hence, KPIs are important pointers to the functioning of a system and keeping track of them is one aspect of quality control (QC). KPIs should be seen as:


  • of fundamental importance indicating the success or failure of the system

  • can be clearly measured, quantified and easily influenced the system providers

  • providing leading information on future performance.

A central theme of the definition of KPIs is the need to adapt performance indicators to the particular circumstances of the systems and procedures involved. Quality indicators need to be robust, i.e. show continuity in time. They need to be easy to implement, automate and to permit a delivery on a regular basis. They need to allow an easy access for the user, and hence to be characterized by clarity and readability. The main criteria for KPI definition within the INS TAC include:


  • Criteria I: Is the control information key to the success of the system?

  • Criteria II: Can we measure it and influence it?

  • Criteria III: Does it provide leading edge indications of future developments?

The aim is to provide the user information on the three different validation steps, i.e. RTQC, quarterly assessment and delayed mode assessment.

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How to cite 

Copernicus Marine in situ TAC (2011). Copernicus Marine In Situ TAC, Key Performance Indicators (KPI): Synthetic information to users on the quality of the product and of the service. https://doi.org/10.13155/76297